North Carolina Software Support

Contact Jay at (919)562-8795 Ext. #301 or e-mail Jay@ncsoftwaresupport.com
Business Analyst - Deposit Systems Specialist Colleen Bachmann
  Applications

Skilled professional with over 20 years in the financial industry.

Accomplished analyst in system upgrades, conversions and enhancements. Experienced in project planning utilizing data mapping knowledge and analytical proficiencies to meet business specifications.

Additional Areas of Strength:

End to end user acceptance testing ensuring system integrity along with documenting results and new procedures in addition to departmental training and rollout.

Fidelity

Savings/Time (ST)
Impacs (IM)
General Ledger (GL)
Customer Card system (RF)
Savings Time (plan sub-system)
Tax (TX)
 
FUNCTIONAL SKILLS
  • Energetic, professional and positive working style that promotes collaborative efforts to accomplish business goals
  • Independently facilitate processes to improve productivity that benefits the company’s bottom line
  • Strong time management skills and efficiency to successfully complete projects on schedule

Utilities/Programming Languages/Software
Microsoft Word

Microsoft Excel

Microsoft Project
Microsoft Access Microsoft PowerPoint  

 

Assignment Start End  Client Site

Business Systems Analyst

 06/87 09/08 JP Morgan Chase
 
  • Prepared project plans, documented test scripts and achieved solid execution of deposit system enhancements and upgrades for IM and ST
  • Planned and executed Y2K upgrade for IM and ST with parallel testing and general ledger balancing
  • Ensured the successful installation of system upgrades guaranteeing correct accruals and APY calculations while meeting regulatory deadlines (Reg DD)
  • Used application knowledge to apply new, upgrade features to utilize change
  • Requested customization to tailor business needs and improve work flow
  • Planned, documented and tested software to ensure a smooth transition into the production environment
  • Formatted Bank Control Records (BCR) for the TX system application to extract 1099 and 5498 tax reporting information for money markets, CD’s and IRA’s along with balancing system totals
  • Worked on the conversion of Chase’s ATM customized system to the RF platform
  • Worked as a liaison between production and systems to address business specifications to accomplish desired results
  • Created procedures and trained staff on new general ledger interface process along with additional functionality of system applications

Education & References

on request

Contact Jay at (919)562-8795 Ext. #301 or e-mail Jay@ncsoftwaresupport.com